avis canada - kelowna airport Car Rental companies

Avis Canada Rental Terms for travel between 01-Jan-2012 and 31-Dec-2013

Terms And Conditions

Additional Driver
Age
Drivers Licence
One Way
Surcharges
Tax
Young Driver

Additional Driver

Policy: All additional driver must: 1. be 25 years of age or older and possess a valid driver's licence. Additional drivers may be 21 years of age if: -travelling with a co-worker of the same corporate account using the corporate AWD number on the rental or -travelling with customers bookend on inbound tour rates. *: Inbound tour customers are customers who: -reside outside if North America and -are renting on a NET or Gross inbound tour rate. 2. present evidence of creditworthiness at time of rental by: A) presenting a valid Avis-honoured charge card in his/her name, or B) complete a cash rental application (U. S. renters may present an Avis cash prepayment ID card). If the additional driver resides outside North America and does not have an Avis-honoured charge card, the additional driver needs to present his/her passport and return airline ticket. Additional drivers are not required to complete an additional driver-form if they are: -the renter's spouse or - an employee of the same corporate account travelling with the renter. Charges For corporate locations: the additional driver's charge is CAD 10.00 per day (to a maximum of CAD 50.00) per additional driver. There is no charge for the renter's employee, fellow employee or the renter's spouse, mate, life companion, significant other, domestic life partner, live-in, etc. The minimum age for additional drivers travelling with customers booked on inbound tour rates is 21. The additional driver form must be completed and applicable and additional fee changed. Inbound tour customers are customers who: -reside outside of North America and - are renting on a NET or Gross Inbound Tour Rate.

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Age

This information applies to the renter only.

Credit identification	Corporate	Licencee
Avis charge cards	21	21
Company travel order (acto)	21	21
Avis-honoured charge cards
- with corporate AWD	21	21
- with Telesales AWD	21	21
- with association AWD *	25	21
- with USAA AWD	21	21
- with no AWD	25	21
- with travel voucher	25	21
- if issued in conjunction with a tour rate	21
Avis or Avis-honoured tour voucher/tour order (issued anywhere) **	21	21
Avis travel voucher issued in conjunction with a tour rate	21	21
Avis or Avis-honoured travel vouchers (includes MCOs)
- with Avis-honoured charge card	25	21
- cash qualification: Canadian residents only	25
- cash qualification: Canadian and U.S. residents	25
U.S. cash prepayment ID card (US residents only)
- with AWD = corp. (present card or sticker)	21	N/A
- with a travel voucher	21	N/A
- all others	25	N/A
Government purchase or travel order (US or Canadian)	21	21
Canadian special account ID	21	21
Foreign Passport (with return airline ticket)	N/A	N/A

*: all car groups excluding car groups H, L, P, V, X and Z. Minimum age for these groups is 25 years. **: all car groups. Exceptions: Corporate and agency locations: effectively February 26, 2008 the underage surcharge for renters under the age of 25 has increased to USD 29.00 per day. This charge is effective at all corporate and agency locations except Quebec. - Quebec (province of)- the minimum age policy for all renters is 21 years. No AWD required. - Saskatchewan (province of)- the minimum age policy for all renters is 18 years (no AWD required).

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Drivers Licence

Valid driver's licence A potential renter must present a valid driver's licence at the time of rental checkout. The licence is checked for validity by noting the following: - provincial (state) seal or stamp - expiration date - description of the renter - traffic violations - licence signature Erasures or corrections are not accepted unless authorized by issuing province or state. Restrictions- rental is prohibited to holder of driver's licence with daytime driving restrictions to opreate a vehicle for business purposes only. Driver's licences accepted by Avis: -a driver's licence issued by any province or territory in Canada -a driver's licence issued by any United States-territory or possession -a valid driver's licence issued by a country participating in the 1949 Geneva convention on road traffic or the 1943 convention on regulation of inter-American automobile traffic. -international driving permits serve only as a translation, and are valid only if presented in conjunction with an official driver's the issuing country.

-policy for acceptance of graduated driver's licence in Canada is as follows: -British Columbia: Class 5 -Nova Scotia: Class 5 -Newfoundland: Class 5 -New Brunswick: Class 7 (level 2 only) & Class 5 -Ontario: Class G and G2 - class G only: London, Sarnia, Windsor on

Graduated driver's licence is a system to integrate a newly licences person into the driving public. This is accomploished by gradually increasing the driving privileges during the novice driver's first two years on the road. It is not possible for Avis to monitor the correct use of the vehicle based on the stage the driver is in, so many customers must complete all of the stages in order to rent a vehicle. The first stage for new drivers could possible have the following restrictions: -may only drive at certain times of the day -may only drive on certain highways -may be required to have a licenced driver in the vehicle from 6 months to a year. -may be required to have a notice on their vehicles. Temporary licences: temporary licences, issued as a replacement to previously qualified drivers are acceptable for rentals. Temporary licecnes can be issued for rentals. Temporary licences can be issued for the following reasons: - a lost licence - change of the address (usually involving a change in province or country) A temporary licence will be checked for validity stamp or steal and expiration date. Temporary licences issued as a 'beginner's permit' for the purpose of learning to drive are not considered a valid form of licence and therefore, are not acceptable for the purpose of renting an Avis vehicle. Rentals to the non-licenced renter An individual who is unable to drive due to a disability, handicap, visual impairment, etc. may rent a car if the disabled person meets Avis standard qualification for personal and financial responsibility and is accompanied by a duly licences driver who is at least 25 years of age. The disabled customer will be the actual renter. The individual with the driver's licence will be the sole operator of the car for the duration of the rental. Both the renter and the driver must go to the counter at the time of rental. Rentals to disabled customers are exempt from any additional driver charges and the authorized driver is exempt from the additional driver's credit requirements. The renter is not required to show proof of disability and under no circumstances should the renter be asked to show proof of disability.

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One Way

Within country or to USA: all one way rentals and fees are on request. Outside country: all one way rentals and fees are on request. Reservations must be put on request for availability and fees. Outside country: not allowed. Ferry policy: Customer is allowed to take the Avis car across on the ferries. The Avis car must be returned to the mainland. A one way fee may apply if not returned to same location. All one ways and fees are on request. Exception: Due to insurance regulations cars rented in Newfoundland are not allowed to leave the province.

FERRY POINTS

British Columbia: Victoria Victoria Clipper Destination: Seattle, WA, USA Distance from Victoria, BC (VT3): 12 kilometres – 7 miles – 15 minutes Cohoe & Victoria Destination: Port Angeles WA, USA Distance from Victoria (VT3): 5 kilometres – 3 miles – 5 minutes From Tswassen Destination: Victoria, BC (Swartz Bay) Distance from Victoria, BC (YYJ) 12 kilometres – 7 miles – 15 minutes New Brunswick: St. John Princess of Acadia Destination: Digby, N.S. Distance from St. John (downtown): 5 kilometres – 3 miles – *15 minutes *Time distance based on city traffic. Newfoundland: St. John’s Argentia Destination: Sydney, N.S. Distance from St. John’s: 180 kilometres – 111 miles – 2 hours Stephenville Port Aux Basques Destination: North Sydney, N.S. Distance from Stephenville: 170 kilometres – 106 miles – 1 hour 45 minutes Distance from St. John’s: 905 kilometres – 562 miles – 9 hours Nova Scotia: Sydney North Sydney Destination: Port Aux Basques, NF Distance from Sydney: 30 kilometres – 19 miles – 20 minutes Pictou Destination: Wood Island, P.E.I. Distance from Sydney: 270 kilometres – 168 miles – 3 hours Prince Edward Island: Charlottetown Borden Destination: Cape Tormentine, N.B. Distance from Charlottetown: 56 kilometres – 35 miles – 35 minutes Wood Island Destination: Pictou, N.S. Distance from Charlottetown: 61 kilometres – 38 miles – 40 minutes

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Surcharges

Energy Recovery Fees The Energy Recover Fee applies to all rentals at the charge not to exceed of $0.98 CAD per day. Tire management Fee Customers will be charged a year round Tire Maintenance Fee (TMF) up to $3.60 CAD per day on all rentals. Concession Recovery Fee / Premium Location Surcharge Certain airport locations in Canada charge a Mandatory Concession Recovery Fee/Premium Location Surcharge. This fee is a surcharge added, collected and remitted by Avis to the owner of the property where the car is rented. Terms and Conditions: The concession recovery fee/premium location surcharge will be charged on all leisure rates, association rates and telesales rates. All corporate and convention rates will be exempted from the fee. In addition, tour rates that include taxes will be exempt. Corporate customers (using any corporate AWD numbers) renting on a leisure rate, must pay any concession recovery fee/premium location surcharge that is in effect at the renting station. The concession recovery fee/premium location surcharge will be calculated as a percentage of the time and kilometer charges as well as any other concession able items such as LDW, PAI, PEP, and one-way fees. Fee/surcharge will be subject to all applicable taxes. The following lists the locations that use the Concession Recovery Fee and applicable percentages that will apply.

Abbotsford, BC (YXX) 13.64% Calgary Airport, AB (YYC) 15.61% Charlottetown, PE (YYG) 13.64% Deer Lake, NF (YDF) 11.10% Edmonton, AB (YEG) 14.61% Fort McMurray, AB (YMM) 10.50% Fort St. John, AB (YXJ) 10.50% Fredericton, NB (YFC) 11.73% Gander, NF (YQX) 11.00% Grande Prairie, AB (YQU) 16.00% Halifax, NS (YHZ) 11.73 % Hamilton Airport, ON (YHM) 14.61% Kamloops, AB (YKA) 9.89% Kelowna, BC (YLW) 7.53% Kingston, ON (YGK) 5.75% London Airport, ON (YXU) 11.73% Medicine Hat, AB (YXH) 7.53% Moncton, NB (YQM) 13.64% Montreal, PQ (YUL) 14.61% North Bay, ON (YYB) 11.00 %

Ottawa, ON (YOW) 14.29% Peace River, AB (YPE) 7.53% Quebec City, PQ (YQB) 11.73% Regina, SK (YQR) 11.73% Sarnia Airport, ON (YZR) 8.70% Saskatoon, SK (YXE) 11.73% Sault Ste Marie, ON (YAM) 11.11% St. John, NB (YSJ) 14.94% St. Johns, NF (YYT) 14.42% Sudbury, ON (YSB) 12.99% Sydney, NS (YQY) 11.11% Thunder Bay Airport, ON (YQT) 14.50% Timmons, ON (YTS) 11.10 % Toronto Airport, ON (YYZ) Vancouver, BC (YVR,YV2) 17.24% Victoria, BC (YYJ) 11.73% Windsor Airport, ON (YQG) 11.11% Winnipeg, MB (YWG) 13.83% Redlake, ON (YLR) 9.90%

The following lists the locations that use the Premium Location Surcharge and applicable fees that will apply. Buttonville Airport, Markham, ON (YKZ) 14.61 % Calgary Airport, AB (YYC) $4.00 CAD per day Montreal Airport, PQ (YUL) 70 cents CAD per day Toronto Airport, ON (YYZ) 15.61% Vehicle License Fee The rental is subject to an Air Conditioning Excise Tax of 70 cents per rental day, and a Vehicle License Fee not to exceed $ 1.14 per rental day. No show / Cancellation policy Speciality vehicle no-show/cancellation policy. Car groups H, V and W are subject to this policy at all Canadian locations. A fee of CAD 75.00 will apply if the customer:

- - rents a group H, V or W - does not appear for rental (no-show) - cancels less than 48 hours prior to the reserved date and time (rental stations time) - callers reserving a special vehicle within 48 hours of rental date/time must also be advised of the no-show fee. - Applies to Avis-honoured „credit club”- charge cards: American Express, Amoco Multicard, Carte Blanche, Diner’s Club, Discover, JAL/ JCB, MasterCard and Visa.

A charge card number and expiration date with the billing address and phone number is required to guarantee a specialy vehicle. Exemptions: the following are exempt from the no-show cancellation policy:

- - reservations originally booked through airline systems - reservations booked outside USA and Canada - reservations booked using the following forms of CID/payment:
  - - o Avis charge cards o Avis company travel order (acto) o All airline charge cards (Air Travel, Lufthansa) o Government travel/purchase orders o Travel/tour airline vouchers

Other information: the CAD 75.00 fee applies to each speciality vehicle reserved on mult-vehicle reservation. Specialty vehicles will be held for up to 15 hours of the reserved date/time or until closing time. If requested, a written confirmation can only be sent to the charge card billing address. Canada Parking Surcharge The following locations are subject to a Parking Surcharge of $10.00 per rental: -Calgary (S50) -Edmonton (S49) -Montreal (S62) -Toronto (S45, B01) -Vancouver (S73) The following locations are subject to a Parking Surcharge of $5.00 per rental: -Calgary (S80) -Edmonton (S49)

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Tax

CANADIAN GOODS & SERVICES TAX

A 5% Goods and Services Tax (GST) is applied to the following Canadian Provinces. Alberta, Manitoba, Prince Edward Island, Quebec, Saskatchewan - GST is applied to all charges on the rental agreement. - GST is not loaded in Wizard. - GST is not refundable on car rentals. % PROVINCIAL SALES TAX PROVINCE WIZARD PROVINCE % TAX TAX applied Alberta 0 6% British Columbia -all car groups but H 7 13% (plus social service tax) -car group H 10 16% (plus social service tax) Manitoba 7 13% Northwest Territories 0 6% Ontario 8 14 %(+fuel tax) Prince Edward Island 10 16% Quebec 8.5 13.5% Saskatchewan 7 13% Yukon 0 6% HARMONIZED SALES TAX The Harmonized Sales Tax is a combination of the GST & PST. This tax applies to all locations in the following provinces. British Columbia 12% New Brunswick 13% Newfoundland 13% Nova Scotia 15% Ontario 13%

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Young Driver

YOUNG DRIVER FEES & EXCEPTIONS: Corporate and Agency locations: Effective May 1, 2008, the under age surcharge for renters under the age 25 has increased to $35.00 CAD per day. This change is effective at all corporate and agency locations except Quebec. ADDITIONAL INFORMATION: - Corporate Customers, replacement rental customer (using the correct AWD # and/or rate codes) - Certain tour rates. - QUEBEC (Province of) - the minimum age policy for all renters is 21 years with the under age fee of $20.00 CAD per day. - SASKATCHEWAN (Province of) - the minimum age policy for all renters is 18 years - No under age fee applies.

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.

When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.